Blueprint Residential Privacy Policy

Introduction

This Privacy Policy describes how Blueprint Residential (“Company,” “we,” “our,” or “us”) collects, uses, and safeguards personal information provided by users who visit our website at blueprintknoxville.com (“Site”), engage with our services, or share personal information with us in other ways (collectively, “Users”).


By using our Site or Services, you consent to the practices described in this Privacy Policy.

Information We Collect

We collect two types of information:


  • Non-Personal Information – Technical data that does not identify you directly, such as browser type, operating system, pages viewed, referral sources, device identifiers, and general usage patterns.
  • Personal Information – Information that can identify you, including but not limited to:
  • Name, email address, phone number, and mailing address
  • Property details you provide, such as property address, number of properties, unit count, rental goals, or other details related to a rental analysis or management inquiry
  • Referral information you submit, including the name and contact information of a referred property owner
  • Information you provide when contacting us about property management, leasing, maintenance, owner support, resident support, scheduling, tours, referrals, or portal access
  • Device information such as IP address and approximate geolocation
  • Any other information you voluntarily submit through our forms, email, phone calls, SMS, or portal-related communications. 

How We Collect Information

We collect information when:



  • You submit forms on our Site, including contact, rental analysis, or referral forms
  • You contact us directly by phone, SMS, or email
  • You request information about our property management services
  • You request a rental analysis or consultation
  • You use or access owner, tenant, or showing-related tools we provide or link to
  • We receive data from analytics, advertising, CRM, call tracking, email, SMS, or other service providers that help us operate our business.

How We Use Information

We use your information to:


  • Provide and improve our residential property management services
  • Review rental analysis requests and provide pricing insights, market feedback, and next steps
  • Communicate with property owners, residents, referral partners, and prospects regarding inquiries, scheduling, support, and services
  • Send service-related updates by phone, SMS, and email
  • Coordinate leasing, maintenance, turnovers, reporting, resident communication, and related management activities
  • Respond to referral submissions and administer our referral program
  • Improve our Site, forms, marketing, and customer experience
  • Maintain business records and comply with legal obligations


We do not sell or rent your personal information. We may share it with trusted service providers who help us operate our business, such as website hosting providers, CRM and automation platforms, analytics tools, call tracking tools, email and SMS providers, owner or tenant portal providers, self-showing or leasing software providers, and similar vendors. These providers may only use the information as needed to perform services for us.

Communications by SMS, Phone, and Email

By submitting your information through our Site or contacting us directly, you consent to being contacted by Blueprint Residential by phone, SMS, and email regarding your inquiry, rental analysis request, referral submission, scheduling, service updates, portal support, and related business communications.


Where required, marketing or promotional communications are sent only after you provide the appropriate consent. Message frequency may vary. Message and data rates may apply for SMS messages.


You can opt out of SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at info@blueprintknoxville.com. You may opt out of marketing emails by using the unsubscribe link, when available, or by contacting us directly. To request that we stop promotional calls, texts, or emails, contact us using the information below.


SMS consent and mobile information will not be shared with third parties or affiliates for their own marketing purposes.

Referral Information

If you submit a referral through our Site, you should only provide contact information that you are authorized to share. We may use that information to contact the referred property owner about Blueprint Residential’s services and to administer the referral program.

Third-Party Tools, Portals, and Links

Our Site may include links to or integrations with third-party platforms used in our business operations, including owner or tenant portal software, showing tools, and application systems. Your use of those third-party tools may also be subject to the third party’s own terms and privacy practices. We are not responsible for the privacy or security practices of third-party platforms that we do not control.

Cookies and Tracking

Our Site may use cookies, pixels, and similar technologies to improve user experience, analyze traffic, and measure marketing performance. You can disable cookies in your browser settings, though some Site functionality may be limited.


We may use Google Analytics and similar technologies to understand how visitors use the Site.

Data Retention

We retain personal information for as long as reasonably necessary to operate our business, provide services, respond to inquiries, maintain records, and comply with legal obligations. We may securely delete outdated information at our discretion, subject to business and legal requirements.

Security

We use reasonable administrative, technical, and organizational safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may request to:


  • Access the personal information we have about you
  • Correct or update your information
  • Request deletion of your information, subject to legal or operational retention requirements
  • Opt out of marketing communications


To make a request, contact us at info@blueprintknoxville.com.

Children’s Privacy

Our Site and Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Last Modified” date.

Contact Us

If you have questions about this Privacy Policy, please contact us:


Blueprint Residential 

Email: info@blueprintknoxville.com 

Phone: (865) 290-6500 

Website: https://blueprintknoxville.com


Last Modified: 5/4/2026